What we collect — Name, email, phone, delivery/billing addresses, payment transaction details (credentials are handled by our payment partners), measurements and customization preferences, order history, device info, IP address and app usage.
How we use it — To run your account, process orders, coordinate deliveries, handle returns and refunds, personalize your experience, prevent fraud and send important updates.
Sharing — Shared only as needed with designer partners, logistics and payment providers, technology services, and government authorities where legally required. We never sell your personal information.
SMS communications — We may send one-time verification codes (OTPs) to authenticate account access and maintain platform security. SMS opt-in data and consent information are not shared with third parties for marketing purposes.
Security & retention — We use reasonable safeguards to protect your data and keep it only as long as needed for our services, legal obligations or disputes.
Your rights — Subject to law, you can request access, correction or deletion by contacting us.
Cookies — We use cookies and similar tools to improve functionality and understand usage.
We may revise this policy from time to time; the latest version is always on our platform.